If you are unhappy about the service we have given then please contact us in the first instance so that we can try to resolve the situation, otherwise please feel free to refer your complaint to the Property Ombudsman, we have a hard copy of their Codes of Practice in our office or please follow the links below:
The Property Ombudsman.
Click Here for the TPO Code of Practice.
For our complaints procedure, please select one of the following depending on the branch you are dealing with:
Ealing | Northfields / Hanwell